Ledger® Live: Desktop® — Getting Started 🌙

Welcome to the official guide from Ledger. Follow these steps to securely set up, access, and manage your cryptocurrency using Ledger Live Desktop.

What Is Ledger Live Desktop?

Ledger Live Desktop is the official companion software for Ledger hardware wallets (such as Nano S Plus, Nano X, or Stax). It allows you to:

💡 Tip: Your private keys always stay on the hardware device and never touch the computer. Confirm all sensitive actions on your Ledger device physically.

Before You Begin

To begin the setup process, make sure you have the following ready:

⚠️ Never digitize, photograph, or store your recovery phrase on any online or electronic device. Ledger support will **never** ask for it.

Step 1: Download & Install Ledger Live

🖥 Choose & Download

Visit the official Ledger website (e.g. ledger.com or ledger.com/start) and download the correct version of Ledger Live for your operating system: Windows, macOS, or Linux.

💾 Install & Launch

Run the downloaded installer and grant any necessary permissions. Once the installation is complete, open Ledger Live Desktop. You should see a “Get Started” screen prompting you to begin.

Step 2: Set Up or Restore Your Ledger

🔌 Connect & Choose Mode

Plug your Ledger device into your computer using the USB cable. In Ledger Live, select your device model. Choose whether to:

🔐 Set PIN & Recovery Phrase

Follow the prompts on your device to create a 4–8 digit PIN (entered on the hardware). Your device will then display your 24 recovery phrase words, one at a time. Write them down carefully in order. Later, Ledger Live will ask for confirmation of random words to verify your backup.

✔ Perform Genuine Check

Ledger Live will run a “Genuine Check” to validate device authenticity using Ledger’s secure servers. You must approve this check on the hardware device. This ensures your device hasn’t been tampered with.

Step 3: Install Apps & Add Accounts

📦 Install Blockchain Apps

In Ledger Live, navigate to the Manager tab. Browse the supported blockchain app list (e.g. Bitcoin, Ethereum, etc.) and install the ones you need. Each app is stored securely on your Ledger device.

➕ Add Accounts

Go to Accounts → Add account. Select the cryptocurrency (e.g. BTC, ETH), then allow the app to scan and load your account. You’ll confirm actions *on the hardware device* when requested.

Step 4: Sending, Receiving, and More

📥 Receive Crypto

Click “Receive,” choose the account, and let Ledger Live generate an address. Always verify that the address shown on your Ledger device screen matches the one in the app before sharing it.

📤 Send Crypto

Click “Send,” input the recipient address and amount, review transaction fees, and then validate everything on the hardware device before approving. This ensures maximum security.

🔄 Swap & Exchange

Ledger Live works with integrated exchange partners to let you swap or convert tokens. Even so, you’ll still confirm each action on your device.

📊 Portfolio & Dashboard

The Dashboard view in Ledger Live gives a clean overview of your assets, portfolio breakdown, recent activity, and performance charts.

🌿 Stake & Earnings

For assets that support staking (e.g. Ethereum, Polkadot), you can stake directly via Ledger Live. Confirm staking operations using your Ledger device.

🖼 NFT Management

Ledger Live supports viewing and managing NFTs on compatible chains (e.g. Ethereum, Polygon). Confirm ownership and actions on device.

🌐 Connect to dApps / Web3

Use WalletConnect or Ledger’s browser integrations to connect Ledger Live to decentralized applications. Always verify and approve smart contract interactions on your hardware device.

Security Tips & Best Practices 🛡️

🔒 Ledger’s security model ensures that even if your PC is infected, malicious software cannot sign or alter transactions without your physical approval on the device.

Troubleshooting & FAQs

Device not recognized?

Try using a different USB cable (it must support data transfer), another USB port, or restarting Ledger Live. Some cables only supply power and will not work for data communication.

Firmware update failed?

Ensure you have a stable internet connection, disable antivirus/firewall interference, and retry. A computer reboot sometimes helps as well.

Forgot your PIN?

The PIN cannot be recovered. But if you have your 24‑word recovery phrase, you can reset the device and restore your wallet on a new device.

Lost your Ledger device?

Your funds are not stored on the device itself — they are derived from the recovery phrase. Use that phrase to restore access in another compatible hardware or software wallet.

Account sync or “No accounts found”?

Ensure Ledger Live is up to date, and reconnect your device. In some cases re‑adding the account or restarting the app fixes the sync issue.

Difference between mobile and desktop?

Your balances may sometimes differ due to caching or delays. Sync both platforms by fully refreshing or re-adding accounts.

Next Steps & Additional Resources

Once your setup is complete and you’ve become comfortable, explore advanced features:

Visit the Ledger Support Center or the official Ledger onboarding portal for deeper walkthroughs, help articles, and video tutorials.